Highland Career Network

Title:  Inside Sales Representative

Department:  Sales

Reports to:  Vice President, Sales

Salary Status: Full-time, Exempt

Job Summary:

The Inside Sales Representative is responsible for uncovering, soliciting, developing and closing new accounts and increasing revenue streams in existing accounts. This is accomplished through partnering with field sales representatives and marketing to generate demand and determine prospect needs. The Inside Sales Representative has primary responsibility for opportunities up to 1,000 endpoints and teams with the appropriate field sales representative on larger accounts.

Essential duties & responsibilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned to meet business needs.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential responsibilities include:

• Identify, engage, qualify and close new small and midsize accounts (up to 1,000 endpoints)

   

• Work cooperatively with assigned field sales representatives to maximize overall sales in their territories

   

• Develop and execute account penetration and territory development strategies with the field sales team

   

• Assist in building a strong pipeline of new business opportunities through developing new inquiries and following up on marketing generated inquiries

   

• Prospect and profile accounts

   

• Identify and qualify potential prospects through proactive outbound calls

   

• Conduct prompt follow-up to inquiries generated by marketing campaigns

   

• Work with field sales representatives to accurately forecast and manage sales pipeline

   

• Manage account development, including initial qualification and education of Bit9 products, services, customer applications & competitive product differences through web meetings, product demonstrations, and proposals

   

• Work with field sales representative to move prospect through Bit9’s sales process, from Discovery and Project Identification to Negotiation and Close.

   

• Execute telemarketing programs to increase attendance at events, seminars, and to create awareness for current product promotions to target audiences

   

• Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com

   

• Maintain level of metrics to meet activity goals (call volume, email campaigns, product demonstrations, etc)

   

Qualifications & requirements:

• 2+ years experience selling high-tech software and/or security products

   

• Demonstrable track record of selling and closing deals over the phone with a history of exceeding sales goals

   

• Proven track record of selling to IT senior management and executives

   

• Sophisticated prospecting and cold calling skills

   

• Highly effective presentation and closing skills

   

• Excellent oral and written communication skills

   

• Strong time management, organizational and decision-making skills

   

• Ability to work independently and as part of a team

   

• Dynamic, high-energy self-starter

   

• Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company

   

• BA/BS or equivalent combination of education and experience

   

Bit9 is an Equal Opportunity Employer.  Resumes should be emailed to hr@bit9.com.  Only direct applications will be considered; no recruiters please.