Imprivata Simplifies and Secures Access to Electronic Medical Records at Phoebe Putney Memorial Hospital

05/17/10
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LEXINGTON, MA – May 17, 2010 - Imprivata®, Inc., the company that simplifies and secures user access, announced today that Phoebe Putney Memorial Hospital is providing secure access to McKesson electronic medical records (EMR) for more than 4,000 users with Imprivata OneSign®. As Phoebe Putney expanded its healthcare infrastructure to include three additional hospitals and adopted new health information systems (HIS), Imprivata played an integral role in balancing user productivity with IT security, enabling clinicians to better serve their patients. With OneSign, Phoebe Putney clinicians have fast, secure access to patient information while complying with Healthcare Information Portability and Privacy Act (HIPAA) mandates that demand detailed reporting of data access activity.

Phoebe Putney Memorial Hospital is one of Georgia’s largest comprehensive regional medical centers and is nationally recognized for clinical excellence and innovative community health programs. As Phoebe Putney shifted from paper-based records to EMR, password management became an issue as the number of complex passwords required to access critical applications grew significantly. The average employee had to remember between 12-15 different passwords, which was a burden to employees and resulted in a staggering increase in helpdesk calls – nearly 60 percent of calls were password related.

Imprivata’s reputation and success in the healthcare market were key considerations in Phoebe Putney’s evaluation of potential solutions. The hospital determined that Imprivata OneSign’s overall value was the best fit for the project. Shortly after the hospital leveraged Imprivata for single sign-on (SSO) and strong authentication, including fingerprint biometrics, 2 satellite hospitals were acquired; one running Healthland and one running MEDITECH.

The flexibility of Imprivata OneSign enabled Phoebe Putney to seamlessly integrate with these systems and allowed the hospital to maintain access policies with existing applications. In deploying Imprivata OneSign, Phoebe Putney reduced password reset requests significantly and improved clinician workflow in an environment heavily reliant on roaming sessions and shared workstations. In addition, by strengthening user authentication and streamlining application access with Imprivata OneSign, the hospital is able to simplify compliance reporting while providing quick insight and granular details on patient data access.

“Imprivata’s keen understanding of the needs of both caregivers and IT, coupled with its deep healthcare experience, made it the best fit for Phoebe,” said Mike Elder, director of technical services at Phoebe Putney Memorial Hospital. “With Imprivata OneSign, we are able to strike the balance between IT security and clinician productivity while saving time, work and money.”

Imprivata’s Global Healthcare Division is committed to helping hospitals and healthcare organizations improve patient outcomes by simplifying and securing user access to patient health information. Imprivata OneSign, Imprivata’s flagship solution, provides healthcare organizations with rapid single sign-on and strong authentication for all leading HIS vendors, including Cerner, Epic, Healthland, McKesson, MEDITECH, Siemens Healthcare, as well as all other types of applications. Key Imprivata OneSign features include OneSign FastPass, OneSign ProveID, OneSign Secure Walk-Away™, Citrix/XenApp & terminal services support, shared workstations and fast user switching, built-in support for a broad range of authentication and multiple card types, self-service password reset and seamless integration with context management solutions.

“As healthcare organizations migrate patient information to electronic format, it is critical that they invest in technologies that improve security and satisfy compliance regulations without disrupting clinician workflow,” said Omar Hussain, Imprivata president and CEO. “Phoebe initially came to Imprivata to solve core password management problems for accessing McKesson EMR at one hospital. They discovered that Imprivata OneSign could easily scale and extend the value of their HIS investments by simplifying and securing access to patient information across all their systems. We are delighted that the solution continues to meet the needs of their increasing growth and expanding architecture.”

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